Six key tips for making effective phone calls
1. Be clear about why you're calling Before you reach for that handset, just say to yourself, I'm calling so-and-so to If you can't finish…
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Some sidelights on effective communication
So much of our time is taken up with communication, when we run a business. If we're not listening to people on the phone, we're emailing, or… Read More -
Types of stress and how to cope
Stress is an inevitable part of life and indeed, without the stress of needing to make a living, many people would have trouble motivating themselves… Read More -
Your core values and why they matter
It's interesting when you ask people to write down their three most dearly held values. A lot of people write down family and friends. But these… Read More -
How to manage your time effectively
Estate agents generally work a 35 to 40 hour week, although unsocial hours, weekend work and evening viewings are a must in most roles. With so much going… Read More -
How to improve your negotiation skills
When it comes to getting the most from your house prices, it's vital to make sure your agents' negotiating skills are as good as they possibly… Read More
